FAQ spa maintenance

Want to de-stress in your lovely heated spa after a long working day, but find you have green water? Of course not! By maintaining the water and your spa properly, you need to change the water less often and you need fewer maintenance products. So you can quickly bubble away in a clear hot tub again! In this blog, we answer the most frequently asked questions for a clean spa!

How should I install the Intex PureSpa?

1. Place the groundsheet where the spa will be placed
2. Connect the hose to the unit and the spa and inflate it. This takes about 5 minutes.
3. Then blow the lid.
4. Disconnect the air hose and connect the unit to the spa. That unit will take care of heating the water and filtration. Make sure everything is connected before you start filling the spa!
5. Fill the spa with water. Never go above the maximum line, otherwise the spa will overflow as soon as you start chilling in it.
6. Cover the spa with the cover while heating up. This will speed up the process!
7. Is the spa warm enough? Then add a chlorine tablet to the chlorine float and keep a close eye on the water values!

Have you chosen one for a PureSpa with a built-in saltwater system?

8. Switch on the filter pump.
9. Keep the saltwater system switched off.
10. Distribute the salt evenly throughout the spa water.
11. Brush the bottom so the salt dissolves faster.
12. Run the jets for an hour to fully dissolve the salt.
13. When the salt is fully dissolved, let the saltwater system start. Set the desired running hours.

How should I install the Lay-Z-Spa?

1. Connect the hose to the unit and the spa and inflate it.
2. Then inflate the lid.
3. Disconnect the air hose and connect the unit to the spa. That unit will take care of water heating and filtration.
4. Insert the filter catridge into the part provided for it in the spa. Tighten securely.
5. Above the cartridge comes the ChemConnect, which releases chlorine into the water.
6. Fill the spa with water. Never go above the maximum line, otherwise the spa will overflow as soon as you start chilling in it.
7. Cover the spa with the cover while heating up. This will speed up the process!
8. Check again that the pipes don't leak!
9. Wait for the desired temperature to be reached.
10. Time to take a dip! Disconnect the ChemConnect while bubbling, so that the chlorine is not released further while bathing.

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Bestway Lay-Z-Spa Mauritius AirJet SMART inflatable spa - 5-7 people
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Bestway Lay-Z-Spa Maldives HydroJet Pro SMART inflatable spa - 5-7 people
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Bestway Lay-Z-Spa Toronto ThermaCore Smart AirJet "Brown Wood" surface-mounted spa - 5-7 people
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Intex PureSpa Sahara inflatable spa - 4 people - includes energy-saving cover
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Bestway Lay-Z-Spa Tahiti AirJet inflatable spa - 2-4 people - 2023
€450.00
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Bestway Lay-Z-Spa Helsinki AirJet inflatable spa - 5-7 people
€899.00 €659.69
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Bestway Lay-Z-Spa Grenada Airjet inflatable spa - 6-8 people
€899.00 €599.00
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Bestway Lay-Z-Spa Palm Springs Airjet inflatable spa - 4-6 people
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Hermie's choice
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Bestway Lay-Z-Spa Palma Hydrojet Pro inflatable spa - 5-7 people
€949.00
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Intex PureSpa Jet & Bubble Deluxe inflatable spa - 6 people
€1,099.00

How to keep water healthy & clear?

Good water values are the basis for a healthy & fresh dive! Measuring is knowing, so keep a close eye on pH, alkalinity and chlorine values and make regular adjustments. These values need to be in perfect balance for the maintenance products to do their job properly! In our starter kit, you will find everything you need to kick off the spa season!

What are good water values?

  • pH: 7,2-7,6
  • Chlorine: 1,5-2 ppm

So test the water values regularly (min. 1x/week) with our handy test strips!

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Famiflora Slow-Mini - long-acting chlorine 1kg - small tablets 50 x 20gr
€10.50
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Famiflora Crystalclar liquid 1L - green remover
€8.99
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HTH Fast-acting chlorine granules 1kg
€14.99
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Famiflora Floc-Cart flocculant stockings 1L - 8x (5x25gr)
€11.95
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Famiflora Flocculant liquid 5L - liquid flocculant for crystal clear water!
From €10.36
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Famiflora pH-plus liquid 5L - raises the pH level of your pool or spa!
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Famiflora pH-plus liquid 1L - raises the pH level of your pool or spa!
€3.99
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Famiflora pH-minus liquid 5L - lowers the pH level of your pool or spa!
€8.50
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Famiflora Clearswim liquid 5L - against murky water!
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Famiflora Clearswim liquid 1L - against murky water!
€6.99 €3.84
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Famiflora pH-plus powder 3kg - raises the pH level of your pool or spa!
€9.99
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Famiflora Fast - fast-acting chlorine granules 1kg
€11.50
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Famiflora Fast - fast acting chlorine granules 5kg
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Bestway Lay-Z-Spa 3-piece spa cleaning kit
€21.99 €17.95
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Bestway filter cartridge type VI - set of 2 pieces
€5.99
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HTH Chloorshock fast-acting chlorine granulate 2.5kg
€47.95 €44.03
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Kokido rechargeable Spa and Pool Vacuum Cleaner 'Telsa 5' - suitable for small pools & spas
€99.00 €54.95
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BSI Oxy Pool & Spa 2.5kg (granules) - reduces chlorine use by up to 50%
€49.95 €43.49
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BSI Aqua Pur Essence Rose Garden - Pool -Scent for your Spa or Bubble Bath - 250ml
€19.95 €16.74
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BSI Aqua Pur Fragrance Essences Eucalyptus - 250 ml (concentrate)
€19.95 €16.07
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BSI Aqua Pur Essence Lavender - Pool - Fragrance essence for your Spa or Bubble Bath - 250ml
€19.95 €16.74
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BSI Aqua Pur foam remover 1L - prevents foaming
€15.95 €12.50
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BSI Aqua Pur 5-in-1 - for crystal clear and soft spa water
€23.50 €17.83
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BSI pH meter and temperature gauge
€59.95 €48.27
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BSI pH Up 2.5kg (powder) - raises the pH level of your pool or spa
€14.50 €11.62
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BSI pH Down 2.5kg (powder) - lowers the pH level of your pool or spa
€13.95 €9.57
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BSI Long acting chlorine tablets 1kg - small tablets of 20g
€18.50 €14.95
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BSI Test Strips - 5-in-1 - 50 pieces
€15.95 €13.83
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BSI Fast-acting Chlorine 5kg (granules)
€65.95 €50.68

Why is there foam on the water?

Foaming water is usually caused by too hard water. Fortunately, you can easily fix this with a foam remover!

pH imbalance and chemical overdose are also culprits. So check water values regularly and make adjustments to keep in balance.

Finally, it is important to rinse your swimwear thoroughly before going into the spa and use as little and mild detergent as possible. Residual shampoo in your hair can also cause foam.

How should I maintain the filter pump?

The filter pump is the engine of your spa, so maintain it properly! Do you have a cartridge filter pump? Then rinse the filter daily and replace the cartridges on average once a week.


Poolboy Marcel's budget tip: reuse your filter up to 3 times thanks to the following tips

• Clean the filter thoroughly with water after use and leave to dry for a week.
• If possible, blow off the dust and scale with a compressor.
• Then put the filter in the freezer for a week. This will kill any bacteria or remaining algae. After that, it is ready for reuse!

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Bestway filter cartridge type VI - set of 2 pieces
€5.99

And what about a saltwater system?

With a saltwater system, the salt is converted into natural chlorine. Check the pH well first and then top up the salt.

How often should I change the water?

Change the water every 3 to 4 months. You can do this effortlessly thanks to a submersible pump, or connect the garden hose to your spa's drain.

Do not let the water drain into the garden as it contains a lot of products & chemicals. This can be pernicious for nature. Don't forget to clean the spa pipes when you change the water. Because a lot of dirt can collect there too!

Tip to enjoy your fresh water longer

Before diving into the jacuzzi, rinse your bathing clothes! There may still be all sorts of detergent residue in them. These go into the spa with you, which can change the water values and also make your water dirty faster. By briefly rinsing yourself and your swimwear, you also rinse away other personal care products, such as body lotion or sunscreen.

Not only should the water be clean, don't forget the bottom & walls of your spa!

Thanks to a flocculant, all the dirt particles in your pool stick together at the bottom. So you can easily vacuum up the dirt with a spa hoover. The walls can also use a scrub regularly! Use a soft cloth or special sponge to clean the spa walls. You will find all kinds of cleaning kits especially for your hot tub.

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Intex Rechargeable & Cordless Pool Vacuum Cleaner - for spas and small pools
€79.99 €71.99
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Famiflora Flocculant liquid 5L - liquid flocculant for crystal clear water!
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Bestway Lay-Z-Spa 3-piece spa cleaning kit
€21.99 €17.95
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Kokido rechargeable Spa and Pool Vacuum Cleaner 'Telsa 5' - suitable for small pools & spas
€99.00 €54.95
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Famiflora Floc-Cart flocculant stockings 1L - 8x (5x25gr)
€11.95

How can I keep the water warm for longer?

A thermal cover keeps the water in your spa hot for longer, saving you energy and money! keeps the water in your spa hot for longer, saving you energy and money!

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Intex thermal cover for PureSpa 4-person spa - square - dark gray - L175 x B175 x H72 cm
€149.00
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Intex thermal cover for PureSpa 6-person spa - square - dark gray - L196 x W196 x H72 cm
€179.00
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Intex thermal cover for PureSpa 4-person spa - octagon - dark grey - L203 x W203 x H72 cm
€149.00 €130.02
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Intex thermal cover for PureSpa 6-person spa - octagon - dark gray - L221 x W221 x H72 cm
€169.00 €162.76
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Bestway Lay-Z-Spa EnergySense - thermal cover for round spas Ø170 x 66 cm
€109.00 €92.65
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Bestway Lay-Z-Spa EnergySense - thermal cover for L180 x B180 x H71 cm square spas
€129.00 €122.40
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Bestway Lay-Z-Spa EnergySense - thermal cover for square spas measuring L201 x B201 x H80 cm
€159.00
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Bestway Lay-Z-Spa EnergySense - thermal cover for round spas measuring Ø236 x H71 cm
€149.00 €128.26

More energy-saving tips?

Besides a cover, we have a few more tips for you to get your energy bills down:
• Do you use the hot tub several times a day? Then it is better to keep the temperature at 30°C continuously. This is because it takes a lot of energy to reheat the water!
• Provide an insulation layer under the bottom of your pool by placing protective floor tiles, for example.
• Place your spa in a sheltered spot.

Pimp your spa!

Fancy a cosy movie night at the spa? At Hermie we have everything you need! Think of a cup holder, tray for your tablet, LED lights, comfy cushions and seats... You only have to provide the popcorn yourself!

View all our accessories here

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Intex Spa Seat
€29.95
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End series product
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Intex Spa Cup Holder
€6.29 €3.15
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Intex Spa illuminated tray - tablet holder & 2 cup holders
€17.95 €13.95
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Bestway cushion for Lay-Z-Spa
€39.99 €22.92
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Bestway Lay-Z-Spa Cup Holder
€10.33 €6.95
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Bestway padded pillow for Lay-Z-Spa
€11.99 €9.95
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Intex Spa headrest - Headrest for your spa
€7.99 €4.00

Or maybe you want to give your simple inflatable spa a luxurious look with a matching wooden surround. This not only looks great, but also protects your spa and makes it last longer! We already have a beautiful Simpools frame in our range: meet the Simtub!

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Simtub 4 - wooden frame for your hot tub with Ø 196cm
€1,199.00

How should I store the spa?

1. Unscrew the filter and chlorinator
2. Disconnect the spa from the unit
3. Drain the water (using a submersible pump)
4. Suck the air out of the spa with the unit

Any more tips from poolboy Marcel?