Privacy policy Hermie Online BV - www.hermie.com

Article 1 - What personal data do we process?

Article 2 - What do we use your personal data for?

2.1. General purposes: Hermie Online BV will only use your Personal Data for:
- Category 1: Looking after and improving our Website and including Personal Data in anonymous statistics, with the legal basis being your explicit, prior consent on your first visit to our Website;

- Category 2 and 3: Answering questions and information requests, with the legal basis being the performance of a service you have requested;

- Category 2, 3 and 4: Direct marketing, newsletters, actions and promotions by Hermie Online BV itself, with the legal basis being our legitimate interest with regard to existing clients or your explicit, prior permission if you are not yet a client of Hermie Online BV. You can indicate at any time that you no longer wish to receive our newsletters via the opt-out option in our newsletters or by contacting us directly by e-mail or telephone;

- Category 5: The delivery and invoicing of products or services ordered by you, with the legal basis being the performance of an agreement you have requested and for which the processing of your Personal Data is necessary or because the law requires it or because Hermie Online BV has a legitimate interest to do so.

Article 3 - How we share your data with third parties

If we ever cease or transfer our activities to someone else, for example because we go bankrupt or sell our activities, this may mean that your Personal Data will be transferred to third parties who will take over all or part of our activities. In that case, Hermie Online BV will always inform you in advance to the extent possible, but you understand that this is not technically or commercially feasible in all circumstances.

In rare cases, we may be required to disclose Personal Data on the basis of a court order or to comply with other mandatory laws or regulations. We will try to inform you in advance to the best of our ability, unless we cannot do so for legal reasons.

We sometimes share your data with third parties whose services we use as part of your ordering process and order. Your data may be transferred to and processed by software and cloud providers, financial partners, logistics partners or any other third party that is party to or plays a role in your order. The current list can be obtained upon simple request by email. We ensure appropriate security measures with regard to your personal data in each transfer to third parties, including by entering into processor agreements where necessary.

We always try to make maximum use of European suppliers and try to keep your data within Europe whenever possible. If we do need to use non-European third parties, we will ensure that your data is as safe outside Europe as it is here in Europe. Where necessary, we conclude Standard Contractual Clauses with these partners and provide additional safeguards.

At the bottom of our privacy policy you will find a list of the different companies we may share your personal data with.

Article 4 - How long do we keep your Personal Data?

Article 5 - Your rights

You have the right to obtain knowledge of your personal data and of our use of that personal data at any time, free of charge, or to request a copy of it. You also have the right to request the rectification or (in some cases) deletion of your data. You may also ask to restrict the processing of your Personal Data in a number of cases listed in the GDPR. You have the right to oppose the processing of your Personal Data if you have serious and legitimate reasons to do so that override our need to process your data or to withdraw a previously given consent. You also have the right to oppose the use of personal data for direct marketing purposes at any time, even without having to provide a reason. You have the right to request your Personal Data in digital and readable form and/or to have it transferred to another service provider of your choice.

You can exercise your rights by e-mail to info@hermie.com, by post to Industrielaan 5, 9900 Eeklo (Belgium) or via the contact form on our website.

Finally, you have the right to lodge a complaint with the Belgian Data Protection Authority if it appears that we have not taken appropriate action on a request based on one of the above rights within 30 days:
GBA/APD Printing Press Street 35 1000 Brussels
Tel : +32 (0)2 274 48 00
contact@apd-gba.be.

If necessary, you can also go to the civil court to claim damages.

Article 6 - How do we secure your Personal Data?

Wij hebben de gepaste veiligheidsmaatregelen genomen op technisch en organisatorisch vlak om de veiligheid van je Persoonsgegevens te garanderen. In geen geval kan Hermie Online BV aansprakelijk worden geacht voor enige directe of indirecte schade die voortvloeit uit een foutief of onrechtmatig gebruik door een derde van de Persoonsgegevens.

Article 7 - Cookies

Cookie list

Essential cookies 

Overview of companies we may share your personal data with