About data processing
Below you can read how we process your data, where we store it (or have it stored), what security techniques we use and who has access to the data.
E-mail and mailing lists
We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organisational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail has no access to our mailbox and we treat all our e-mail traffic as confidential.
For handling (part of) the payments in our webshop, we use the platform of Mollie BV. Mollie BV processes your name, address and residence details and your payment information, such as your bank account or credit card number. Mollie BV has taken appropriate technical and organizational measures to protect your personal data. Mollie BV reserves the right to use your data to further improve its services and in this context, to share (anonymized) data with third parties. In the case of an application for a deferred payment (credit facility), Mollie BV shares personal data and information regarding your financial position with credit rating agencies. All the above safeguards for the protection of your personal data are also applicable to those parts of Mollie BV's services for which it engages third parties. Mollie BV will not retain your data any longer than is permitted by law.
We collect reviews through the platform of WebwinkelKeur. If you leave a review through WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this information with us, so we can link the review to your order. WebwinkelKeur also publishes your name on their own website. In some cases, WebwinkelKeur may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They use this information only to invite you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal information. WebwinkelKeur reserves the right to use third parties for the provision of services, for this we have given permission to WebwinkelKeur. All the above mentioned guarantees regarding the protection of your personal data are also applicable to the parts of the service for which WebwinkelKeur engages third parties.
Shipping and logistics
When you place an order with us, it is our job to deliver your package to you. We use the services of PostNL for carrying out the deliveries. It is therefore necessary for us to share your name, address and place of residence with PostNL. PostNL will only use this data for the performance of the agreement. If PostNL engages subcontractors, PostNL will also make your data available to these parties.
When you place an order with us, it is our job to deliver your package to you. We use the services of Dina logistics for the delivery of large packages. It is therefore necessary that we share your name, address and city details with Dina logistics. Dina logistics only uses this information for the execution of the contract. In case Dina Logistics uses subcontractors, Dina logistics will also provide your information to these parties.
When you place an order with us, it is our job to deliver your package to you. We use the services of GLS to execute the deliveries. It is therefore necessary that we share your name, address and residence details with GLS. GLS will only use this data for the execution of the agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties.
Invoicing and bookkeeping
For our administration and bookkeeping we use the services of Exact Belgium. We share your name, address and details regarding your order. These details are used for the administration of sales invoices. For our administration and bookkeeping we use the services of Exact Belgium. We share your name, address and details regarding your order. These details are used for the administration of sales invoices. Your personal data are transmitted and stored in a protected manner. Exact Belgium is bound to secrecy and will treat your data confidentially. Exact Belgium will not use your personal data for purposes other than those described above.
External sales channels
We sell (a part of) our articles through the platform of Bol.com. If you place an order through this platform, Bol.com will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organisational measures to protect your data from loss and unauthorised use.
We sell (some of) our products via the amazon.com platform. If you place an order through this platform, amazon.com shares your order and personal data with us. We use this information to process your order. We will treat your information confidentially and have appropriate technical and organizational measures to protect your data from loss and unauthorized use.